Job Details
Public Safety Telecommunicator Trainee 11-2022
S2200586
Galloway - Main Campus
Professional
Campus Police (410020)
Based on NJ Civil Service Commission regulations and is accompanied by an extremely competitive University benefits
40 hours per week - Must be flexible

Stockton University is ranked among the top public universities in the Northeast with more than 160 undergraduate and graduate programs, as well as continuing education opportunities. The University, one hour from Philadelphia and two hours from New York City, offers unique living and learning environments throughout southern New Jersey, including the 1,600-acre Galloway campus in the Pinelands National Reserve and Stockton University Atlantic City, located in the University District, just steps from the beach and the iconic Atlantic City Boardwalk. Additional locations include Hammonton, Manahawkin and Woodbine. As a public university, Stockton provides an environment for excellence to a diverse student body, including those from underrepresented populations, through an interdisciplinary approach to liberal arts, sciences, and professional education. Founded in 1969, Stockton held its first classes in 1971. The University’s commitment to cultural diversity and its welcoming and vibrant community makes Stockton a great place to learn and work! Learn more about the many reasons to choose Stockton at www.Stockton.edu.

Faculty and Staff are committed to support Stockton University’s commitment to diversity and strong student-centered vision and mission.

Under close supervision as a Public Safety Telecommunicator Trainee, the candidate receives and responds to telephone or other electronic requests for emergency assistance including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; does other related duties as required.

Appointees to positions at Public Safety Answering Points and at some Public Safety Dispatch Points must successfully complete training and obtain certification by the Office of Emergency Telecommunications Services (OETS) in the Department of Law and Public Safety as required by NJAC 17:24- 2.2, during the trainee period.

 Appointees who successfully complete the 12-month training period will be eligible for advancement under Civil Service Commission procedure to the title of Public Safety Telecommunicator. 

The inability of an employee in this title to attain a level of performance warranting advancement and where applicable, certification by OETS, will be cause for separation.

Successful candidates will be required to show proof of their COVID-19 vaccine status prior to their start date. Religious or Medical waivers may be requested at the time of employment offer.

This is an in-person on campus, non-remote position.

  • Receives telephone or other electronic requests for emergency assistance
  • Learns to obtain, verify, and record location of emergency, name of caller, nature, severity, and status of the emergency, and obtains any other appropriate information needed to secure a full assessment of the circumstances
  • Learns to operate automatic number identification (ANI), automatic location information (ALI), telecommunications devices for the deaf (TTY/TDD), or other electronic devices to obtain and verify required data
  • May be required to access foreign language interpreter service for non-English speaking callers
  • Maintains a reassuring, calming manner with callers to obtain required information.
  • Persuades emergency callers to stay on the line
  • In response to medical emergencies is trained in the provision of first aid or CPR instructions to stabilize the medical condition of persons until arrival of professional medical assistance
  • In nonmedical emergencies may provide precautionary instructions and advice to help ensure the personal safety of persons and/or to minimize loss of property pending arrival of fire, police, or other assistance
  • Refers nonemergency situations to other appropriate public or private agencies
  • May dispatch nonemergency personnel or equipment
  • Relays information or instructions to field units via radio or mobile data terminal
  • Learns to utilize video display terminal or computer oriented or radio equipment to receive, monitor, record, summarize, and/or transmit data relating to the emergency
  • Determines the appropriate type of agency(ie) to respond to the specific emergency or call for assistance
  • Learns to utilize radio, telephone, and computerized or other electronic equipment to dispatch specific law enforcement, fire, or medical assistance units to the scene of an emergency based on preestablished response plans and seeks guidance from supervisory personnel when circumstances warrant significant deviation from preestablished response plans
  • As instructed, coordinates the dispatching of units involving two or more government jurisdictions
  • May assist in maintaining and facilitating communication with responding units by receiving and relaying information including confidential information to authorized personnel
  • Maintains a constant update on status of emergency units in the field and of on-call personnel
  • May make entries, inquiries, cancellations, and modifications of records in various systems and databases such as the National Crime Information Center (NCIC) and State Crime Information Center (SCIC), Stolen Vehicle File, Stolen License Plate File, Stolen-Missing Gun File, Stolen Article File, Wanted Person File, Stolen or Embezzled or Counterfeited or Missing Securities File, Stolen Boat File, hazardous material databases, and hospital status files
  • Receives training in the answering of telephone, radio, and video display inquiries of the NCIC and the SCIC for law enforcement agencies of the state
  • Maintains and updates NCIC, SCIC, and other records and files
  • Learns to maintain the official station record and/or the daily log of all incoming and outgoing communications
  • Receives training in the activation of emergency alert systems such as bells, sirens, beepers, and tone-activated devices
  • Prepares reports and statistical data
  • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units
  • Other duties as assigned
  • Support Stockton University’s diversity commitment and strong student-centered vision and mission

Preferred Qualifications:

  • Office of Emergency Telecommunications Services (OETS) Certification
  • Emergency Communications Officer / Basic Communications Officer / 9-1-1 Certification
  • Emergency Medical Dispatch (EMD) Certification
  • Valid CPR Certificate
  • Typing speed of 60 wpm
Letter of Interest, Resume

Screening of applications begins immediately and will continue until the position is filled.

Only electronic documents will be accepted.  Please complete the on-line application in addition to providing the following required documents.  All required documents must be submitted in order for your application to move forward.  You may upload documents using Microsoft Word or PDF.

  1. A letter of interest describing specific skills and experiences
  2. A current resume
  3. A list of three recent professional references (included in the application): Name, Organization, Email Address and Telephone

Please note:

  • All offers of employment are contingent upon a favorable background check, which may include social intelligence from a consumer reporting agency.
  • Individuals with disabilities desiring accommodations in the application process should contact the Office of Human Resources (Main Campus, J-115) at 609-652-4384, Monday - Friday between 8:00am - 5:00pm.
  • In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (faculty exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants must meet the requirements listed.
  • Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act (Clery Act), prospective employees may access Stockton’s Annual Security and Fire Safety Report (ASFSR) at https://www.stockton.edu/police/crime-statistics.html. The ASFSR contains the previous three years of reported Clery Act crime statistics, fire safety information and information regarding campus and personal safety. If you would like a paper copy of the report, please visit the Stockton University Police Department, building 71, 101 Vera King Farris Drive, Galloway Township, NJ, or call 609-652-4390, to request that a copy be mailed to you.
  • Stockton University is an equal opportunity institution encouraging a diverse pool of applicants, visit; http://www.stockton.edu/affirmative_action. Additionally, pursuant to Title IX of the Education Amendment of 1972, Stockton University prohibits discrimination on the basis of sex (i.e., which includes but is not limited to the prohibition of sexual misconduct and relationship violence, including sexual assault and harassment) in all of its educational programs and activities.